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Terms & Condition| Products Order and Pricing
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Terms & Conditions

The following terms and conditions apply to all orders:


All prices are subject to change without notice.

Payment Terms:

All orders are shipped C.O.D. unless payment terms are established prior to order shipment. Approved credit terms are Net 30 Days with a discount of 1.5% if paid within 10 days.

Shipping & Freight Policies:

Unless arrangements are made prior to shipment, all orders are shipped F.O.B. EMCON warehouse.

Special Handling:

A charge of $25 will be added to all shipments requiring special handling or rush orders.

Will Calls:

Prior arrangements must be made for will call pickups.

Back Orders:

EMCON will take every step possible to complete all orders in a timely manner. Should any item(s) not be immediately available for shipment, they will automatically be “Back ordered” and shipped when they become available unless notified by the customer the item(s) are to be cancelled.

Return Policy:

A Return Material Authorization (RMA) is required for all material prior to return. A RMA can be obtained by contacting EMCON directly.

  • Defective products must be returned within 10 days of receipt. Product will be replaced or repaired at the discretion of EMCON.
  • Non-defective products must be returned within 30 days of receipt. Returned material must include a copy of the packing list, date of purchase, purchase order number, release order number, and written explanation for the return.
  • A 20% restocking charge applies to all returned non-defective parts.
  • Shipping and handling charges are non-refundable.


All cancelled orders are subject to a $25 cancellation fee.

Damaged and Shorted Parts:

Claims for any damaged or shorted products must be noted on the bill of lading and witnessed by the delivery driver. Claims must be filed with EMCON and the carrier within five working days from the date of receipt.

Minimum Order:

EMCON does not enforce a minimum order policy. However, due to the high cost of freight, it is recommended that customer consider larger quantities and/or multiple products to minimize the cost of shipments.

Late Payments:

1.5% per month will be charged for any outstanding balances beyond the invoice due date.

Returned Checks:

Returned checks are subject to a minimum $25 fee per check.

Sales Tax:

Sales tax will be charged as applicable.


EMCON, its manufacturing facilities, its subsidiaries, its partners, cooperators, installers &/or distributors assumes no liability for any injury &/or harm resulting from misuse, such as improper assembly, climbing, under or over passage or other activity related to any of products sold by EMCON and/or its manufacturing units here in USA and/or abroad. Liability is limited to the value of the product and/or service.